Ensure the WD drive is connected directly to the computer. Make sure WD Backup is allowed and not blocked by anti-virus software. Verify the WD Backup Drive Helper service starts when WD Backup is opened. I do not quit for those who are polite and cooperative. To fix this issue, you should check the following things: 1. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years.
My wd my passport is not giving me access to its files install#
Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved. Feel free to ask back any questions and keep me posted. Īs to the WD drive, it's flagging the backup software that comes preinstalled on the drive, so if you don't want that you can delete it, and if necessary wipe the drive of all traces and reformat in Disk Mgmt as shown here: There are so many trying to get out that it often overloads the servers so you may have to try repeatedly, or contact Microsoft Support by one of these methods. It's more appropriate for company PC's that want the extra restrictions and protection. I'm not sure why they released S mode on store PC's for consumers. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.
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